Shipping Policy

 
 

SHIPPING POLICY

ValenciaDriip.com
Last Updated: 12 June 2026

1. Overview

This Shipping Policy outlines how ValenciaDriip processes, ships, and delivers orders placed through our website.

By placing an order on www.valenciadriip.com, you agree to the terms outlined below.


2. Processing Time

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders placed during weekends or public holidays may require additional processing time.

Customers will receive an email confirmation once their order has been processed and shipped.


3. Shipping Destinations

ValenciaDriip currently ships to:

  • Spain
  • European Union countries
  • United Kingdom
  • Selected international destinations

If your country is unavailable during checkout, please contact us before placing an order.


4. Estimated Delivery Times

Estimated delivery times are:

RegionEstimated Delivery Time
Spain5–10 Business Days
Europe7–15 Business Days
United Kingdom7–15 Business Days
International10–20 Business Days

Delivery estimates are provided for guidance only and are not guaranteed.


5. Order Tracking

Once your order has been shipped, you will receive tracking information via email.

Please allow up to 72 hours for tracking information to become active after shipment.

Customers can contact our support team if tracking information is not received.


6. Shipping Costs

Shipping costs are calculated during checkout based on:

  • Delivery destination
  • Product weight and dimensions
  • Selected shipping method
  • Promotional offers

Any shipping charges will be clearly displayed before payment is completed.


7. Customs, Duties and Taxes

ValenciaDriip aims to provide a hassle-free shopping experience for all customers.

Any applicable customs duties, import taxes, VAT, or government fees associated with the shipment of an order are handled by ValenciaDriip and its logistics partners where applicable.

Customers should not be required to pay additional customs charges or import fees upon delivery.

If a customer is unexpectedly contacted by customs authorities or a delivery carrier requesting additional payment, they should contact our support team immediately at:

help@valenciadrip.com

and we will review the matter and provide assistance where appropriate.


8. Delayed Deliveries

Delivery times may occasionally be affected by:

  • Customs inspections
  • Carrier delays
  • Public holidays
  • Severe weather conditions
  • Transportation disruptions
  • High seasonal demand

ValenciaDriip is not responsible for delays caused by circumstances outside our reasonable control.


9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

ValenciaDriip is not responsible for:

  • Orders delivered to incorrect addresses provided by the customer
  • Failed deliveries caused by inaccurate information
  • Additional shipping charges resulting from incorrect addresses

If you notice an error in your shipping information, please contact us immediately.


10. Lost Packages

If your package appears to be lost during transit, please contact us at:

📧 help@valenciadrip.com

We will work with the shipping carrier to investigate the shipment and provide assistance where possible.

Claims for lost shipments may require additional verification before a replacement or refund can be considered.


11. Refused Deliveries

If a customer refuses delivery of an order, any return shipping fees, customs charges, or carrier costs incurred may be deducted from any eligible refund.


12. Contact Information

For shipping-related questions, please contact:

ValenciaDriip

Company: DROPSHIPPING ACELERATOR FZCO

Registered Address:
IFZA Business Park, DDP
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates

📧 help@valenciadrip.com
📧 info@valenciadrip.com

📞 UAE: +971 58 995 1031
📞 Spain: +34 670 418 455

🌐 https://valenciadriip.com